7 Easy Steps To Canceling A Membership In Ancestry

Step By Step Guide To Canceling A Membership

Do you have an ancestry account and now you are thinking about canceling a membership of your ancestry account then this post is for you. In this post, we will tell you how to cancel ancestry membership. Before this, if you bought a membership within the Ancestry app (through Apple iTunes, Google Play, or Amazon), you will need to cancel your membership through Apple, Google Play, or Amazon.

Note: Right now if you have no time to read this post then you can bookmark this page for further reading. 

Canceling A Membership Or Free Trial

If you want to canceling the membership in ancestry then you have to follow the given step.

1. Click here, If prompted, check in to your account. Click on your name or username to reach this page without the link.
2. Within the Membership section, click Cancel membership.
3. If there is no Cancel membership link on your Account settings page, the account you're signed into doesn't have a membership. If you’re being charged for a membership, you almost certainly have another Ancestry account. Sign out of the account you’re in and sign back in employing a different email address. If that doesn’t work, contact us to seek out the account you’re being billed on.
4. Scroll to the rock bottom of the page and choose a cancellation reason, then click Continue.
5.  At the rock bottom of the subsequent page, click still cancel.
6. At the rock bottom of the subsequent page, Click Cancel my membership. If you're inside the settlement window (see "2. Your membership expires at the top of the current term instantly subscription cancellations and refunds. You'll notice the Expires date on your Account settings page.
7. Check the e-mail address related to your Ancestry account. Your membership has been cancelled.

If you see a cancellation confirmation. If you do not see an email, start over at step 1 and confirm you complete all five steps above.

Troubleshooting

Preventing Automatic Renewal

All memberships automatically renew unless canceled with the exception of gift memberships. If you cancel during the refund period, your membership will end immediately, and can not renew. If you cancel outside of the refund period, your membership will end at the top of your current period, and can not renew.

Also Read: FAQ On Family Tree Maker 

Being Billed After Canceling

If you have been billed for membership after canceling your membership, you likely have a replica Ancestry account. Please contact us so we will find the opposite account for you.

Refunds

Check Out Our Refund Policy if you want to refund. You can also call the customer support number for getting information regarding a refund.

Blank Page When Trying To Cancel

If you see a blank page in Google Chrome or Mozilla Firefox while you are trying to cancel, disable or cancel your ad blocker using the incognito tab or window.

Canceling A Free Trial

Follow the steps at the highest to cancel your free trial. If you're on a free trial and you do not want to continue with a paid membership, cancel your free trial to avoid being billed.

Conclusion

In the above paragraph, you learned how to cancel a membership of your ancestry account. If you have any other issues with your ancestry account then you can call the family tree maker support number. You can call us at +1-800-697-1474 any time. After calling you will get the best solution to your problem in just a call.

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