Resetting a Password In Family Tree Maker

Resetting A Forgotten Password In Family Tree Maker:

To Resetting a Forgotten password in the family tree maker you have to follow the given steps:

1. Go here and click on the Forgot Password? the link above the password field.
2. Enter your email address and click on Continue. Don't close this page; the Ancestry website must remain on this page while you check your email because you'll return thereto to enter your reset code. you'll usually receive the reset code within 5 minutes. Don't request it quite once within 5 minutes. If you do not have access to the e-mail address related to your account, please give us a call.
3. During a new tab or window, check your email inbox for a password reset code. If you did not get any code then click on the resend button again. This time check your spam folder also. Repeat step 1 and 2 with the email that you used with you account if you did not get the code. On the Reset Password page, you kept open, enter your code, and click on Continue. The code is case-sensitive, so enter the entire code from your email as it is given by the system.
4. Enter your new password within the New Password and ensure New Password fields and click on Continue. The code in your email wasn't a short-lived password. Your password should be from 8–100 characters long and must contain a minimum of 1 number and a minimum of 1 letter or special character. Passwords are case-sensitive and must not be well-known or common passwords.
5. To check in, click Continue.
6. Enter your email address or username and your new password and click on check-in.

Troubleshooting

The New Password Doesn't Work

If you've reset your password and your new password isn't working, clear your cache and cookies and check out again.

Page Or Button Doesn’t Work

If you click a button and zip happens, or if a page doesn't load, try clearing your cache and cookies. Then, try signing in again.

Forgotten Username

If you do not remember your username, enter your email address rather than your username when signing in.

Can't Access Email

If you do not have access to the e-mail address associated with your Ancestry account, please give us a call so we'll assist you to reset your password.

Contact Us

If still, you face any problems or issues then please give us a call on family tree maker support number +1-800-697-1474.

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